Orthopaedic Surgical Associates & Merrimack Valley Spine Center (“OSA”) were recently notified of a data breach impacting a third-party vendor, ConnectOnCall. OSA takes the protection of patient information seriously. Following notification of this incident, OSA terminated the partnership with ConnectOnCall. Patients will receive notification letters of the incident directly from ConnectOnCall. Patients may contact ConnectOnCall and learn more about the incident from the notification letter, or at the following web address: https://www.phreesia.com/security-incident/

Medical Record Requests

Medical Record Requests Orthopaedic Surgical Associates provides patients multiple ways to request copies of their medical records. There is currently no charge to obtain your medical records through our patient portal, Athena Health. Please note, if you request a copy of your images, there is a fee and the CD must be picked up in […]

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Pay My Bill

Pay My Bill Orthopaedic Surgical Associates utilizes the Electronic Medical Record (EMR) system, Athena Health, in order to provide the best experience for our patients. To pay your bill online, please click the Athena Health button below. If you have any additional questions, please contact our billing department at (978) 854-0653. […]

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Patient Portal

Patient Portal Orthopaedic Surgical Associates utilizes the Electronic Medical Record (EMR) system, Athena Health, in order to provide the best experience for our patients. To help you stay connected to your care team and make your experience with us as convenient as possible, our Patient Portal allows you to do the following: […]

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Why Choose Us

Why Choose Us Orthopaedic Surgical Associates and the Merrimack Valley Spine Center offer comprehensive orthopedic care provided by highly trained orthopedic surgeons. We’re the premier practice in the area for treating athletic and other injuries and conditions that cause orthopedic pain. To schedule an appointment, please call (978) 454-0706 or learn more about our locations […]

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Accepted Insurances

Accepted Insurances Orthopaedic Surgical Associates accepts most major insurance carriers and plans. Please see the list of accepted insurance carriers below. To confirm if we accept your specific plan, please contact our billing department at (978) 854-0653 and have your insurance card available. Our team will be happy to provide additional information. Aetna AllWays Health […]

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No Surprise Billing Act

No Surprise Billing Act Your Rights and Protections Against Surprise Medical Bills When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or […]

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Notice of Privacy Policy

Notice of Privacy Policy Effective Date – November 30, 2023 THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED OR DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. About This Notice We are firmly committed to maintaining the privacy of your Protected Health Information and are required […]

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Website Terms of Use

Website Terms of Use Effective Date – November 7, 2023 ONS MSO, LLC d/b/a Spire Orthopedic Partners (“Spire,” “we,” “us,” or “our”) oversees this website, orthsurg.com (“Site”) and related services (collectively, our “Services”).  These Terms of Use (“Terms”) are applicable to you (“user(s),” “you,” or “your”) and govern your access to and use of the […]

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Website Privacy Policy

Website Privacy Policy Effective Date – November 7, 2023 ONS MSO, LLC d/b/a Spire Orthopedic Partners (“Spire,” “we,” “us,” or “our”) oversees this website, orthsurg.com (“Site”) and all related services (collectively, our “Services”). We have developed this Privacy Policy to inform all users (“user(s),” “you,” or “your”) about how we collect information in the course […]

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Website Cookie Policy

Website Cookie Policy Effective Date – November 7, 2023 The site, orthsurg.com (“Site”) is owned and operated by ONS MSO, LLC d/b/a Spire Orthopedic Partners (“Spire,” “we,” “us,” or “our”). This Website Cookie Policy is intended to tell users (“user(s),” “you,” or “your”) about our Site’s collection, use, and dissemination practices regarding information that users provide […]

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